Error retrieving data from jira's custom field

Support
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1

Hello support,

I’ve configured the 2-way integration with Jira and it seems ok.

When I try to create a defect from within Testiny, one field on the form doesn’t return any value. This field is a custom field from jira and it is required.

Looking at the xhr request, it seems the field type param is the culprit, as if I change it to only “user” (I’ve got this type from the request for a jira’s default field), for instance, it returns data.

won’t return data:

https://app.testiny.io/api/v1/workitem-integration/workitems/autocomplete?integration_id=1&project_id=1&workitem_project_id=15027&field_name=customfield_11330&field_type=com.atlassian.jira.plugin.system.customfieldtypes%3Auserpicker&keyword=John

field_type modified and returning data:

https://app.testiny.io/api/v1/workitem-integration/workitems/autocomplete?integration_id=1&project_id=1&workitem_project_id=15027&field_name=customfield_11330&field_type=user&keyword=John

another user field (Jira’s default) returning data:

https://app.testiny.io/api/v1/workitem-integration/workitems/autocomplete?integration_id=1&project_id=1&workitem_project_id=15027&field_name=reporter&field_type=user&keyword=John

Thanks in advance.
TT

1 Like
2

Welcome to the Testiny Forum!

Thank you for your detailed analysis - we will try to reproduce this and provide a resolution

Regards,
Michael

3

We’ve just released v1.13.0 which includes a fix (as far as we were able to reproduce it on our test instances).

Please let us know if it works for you.

Regards,
Michael

4

Thanks you @mgi.
Everything is working as expected.